Privacy Policy
Last updated: 3 November 2026
Wordcardia (“the app”) is a vocabulary learning app operated by Presence Media, a sole trader based in Australia (“we”, “us”). This policy explains what information we collect, why, and the choices you have. We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Information we collect
- Account details: your email address and password (stored securely by our authentication provider, never in readable form), and the display name you choose.
- Learning data: your chosen languages, placement test result, study progress, settings, streaks and achievements.
- Technical data: basic information needed to run and secure the service, such as device type, app version and IP address in server logs.
We do not collect your location, contacts, photos, or payment details. The app does not contain advertising.
How we use it
- To create and secure your account, including sending verification and password reset codes by email.
- To provide the app: schedule your reviews, show your statistics and keep your progress.
- To send reminders you have turned on. These notifications are set on your device.
- To keep the service safe, prevent abuse and fix problems.
Who handles your data
We use trusted providers to run the service: Supabase (account sign-in and data storage), Resend (sending account emails) and Cloudflare (our website). They process data only to provide those services, and some of their servers may be outside Australia. We do not sell your personal information, and we do not share it for advertising.
We may disclose information if the law requires it.
Speech and notifications
Read-aloud uses your device’s built-in text-to-speech. Notifications are optional and can be turned off in the app or in your device settings.
Keeping and deleting your data
We keep your account information while your account is active. You can ask us to delete your account and associated data at any time by emailing us at the address below, and we will do so within a reasonable time, except where we must keep something by law.
Security
We use industry-standard measures including encrypted connections and hashed passwords. No system is completely secure, so please choose a strong, unique password.
Children
Wordcardia is not directed at children under 13, and we do not knowingly collect their information. If you believe a child has given us information, contact us and we will delete it.
Your rights
You can ask to access or correct the personal information we hold about you, or ask for it to be deleted. If you are unhappy with how we have handled your information, contact us first. You may also complain to the Office of the Australian Information Commissioner (oaic.gov.au).
Changes to this policy
If we change this policy we will update the date above and, for significant changes, tell you in the app.
Contact
Presence Media
Email: info@presencemedia.com.au